Returns & Refund Policy

RETURNS

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Note:
· Returns accepted for 30 days
· Free return shipping
· No restocking fee
· No final sale items

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at help@milgor.com. Please note that returns will need to be sent to the following address:
Room 615-2, 31 Xinghu Road, Huli District, Xiamen City, Fujian Province, 361000, China.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not China, shipping your goods may take longer than expected.

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right. You can always contact us for any return questions at help@milgor.com.

EXCHANGES

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 3 day cooling off period
Notwithstanding the above, if merchandise is being shipped into the European Union, you have the right to cancel or return your order within 3 days for any reason and without justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

REFUNDS

We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 3 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 5 business days have passed since we’ve approved your return, please contact us at help@milgor.com.